Privacy policy

Privacy Policy

At [Aura Wear], we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order or contact us, we may collect:

  • Full name

  • Phone number

  • Email address

  • Shipping and billing address

  • Payment details (processed securely through third-party payment providers)

Device & Usage Information

We may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the website

  • Referral sources


2. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Provide customer support

  • Improve website performance and shopping experience

  • Send order updates and tracking information

  • Prevent fraud and unauthorized transactions

  • Send promotional emails or offers (only if you opt in)

We do not sell or rent your personal information to third parties.


3. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember customer preferences

  • Improve website functionality

  • Analyze traffic and performance

  • Personalize shopping experience

You can disable cookies through your browser settings, but some website features may not function properly.


4. Third-Party Services

We may use trusted third-party services including:

  • Payment gateways

  • Shipping and logistics providers

  • Analytics tools

  • Advertising platforms

  • Shopify and related applications

These third parties may collect, process, or store your information according to their own privacy policies.

We recommend reviewing their policies separately.


5. Payment Security

All payment transactions are processed through secure payment gateways.

[Aura Wear] does not directly store your credit/debit card details or banking information.


6. Data Security

We implement reasonable security measures to protect your personal data against:

  • Unauthorized access

  • Misuse

  • Disclosure

  • Alteration

  • Destruction

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.


7. Customer Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing communications

To make such requests, contact us at:

📧 [aurawaer14@gmail.com]


8. Retention of Information

We may retain your information for:

  • Legal compliance

  • Order history

  • Fraud prevention

  • Business operations

Information will only be retained as long as reasonably necessary.


9. Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors.


10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Changes will become effective immediately upon posting on the website.

We encourage customers to review this page periodically.


11. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

📧 [aurawaer14@gmail.com]

Thank you for trusting [Aura Wear].