Shipping policy

Shipping Policy

Thank you for shopping with [Aura Wear]. We are committed to delivering your order safely and as quickly as possible.

Order Processing Time

All orders are processed within [2 to 3 days] after order confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

Please note:

  • Processing time is separate from shipping time

  • During high-demand periods, processing may take slightly longer

Shipping Methods

We ship orders using trusted courier partners to ensure safe and timely delivery.

Available shipping methods may include:

  • Standard Shipping

  • Express Shipping (if available)

  • Cash on Delivery (COD)

Shipping options may vary depending on your location.

Delivery Timeframes

Estimated delivery time:

  • Metro Cities: [5-7 BUSINESS DAYS]

  • Other Cities & Towns: [7-10 BUSINESS DAYS]

  • Remote Areas: Delivery may take additional time

Delivery timelines are estimates and may vary due to external factors.

Shipping Costs

Shipping charges are calculated at checkout.

Current shipping charges:

  • Standard Shipping: [SHIPPING COST FREE]

  • Express Shipping: [ADD SHIPPING COST]

We may offer free shipping during promotions or on qualifying orders.

Order Tracking

Once your order is shipped, you will receive:

  • A shipping confirmation email/message

  • Tracking ID / AWB number

  • Courier tracking link

Customers can track their order status using the provided tracking details.

Delivery Delays

While we try our best to deliver orders on time, delays may occur due to:

  • Weather conditions

  • Courier service disruptions

  • High order volume

  • Remote delivery locations

  • Public holidays

[Aura Wear] is not responsible for delays caused by third-party courier services.

Incorrect Address Information

Please ensure your shipping address and contact details are correct before placing the order.

We are not responsible for:

  • Failed deliveries due to incorrect addresses

  • Delays caused by incomplete customer information

Additional shipping charges may apply for re-delivery attempts.

Lost or Damaged Packages

If your package arrives damaged or is lost in transit, please contact us within [3 days] of delivery or expected delivery date.

📧 Contact: [aurawear14@gmail.com]

We will do our best to assist and resolve the issue quickly.

Contact Us

If you have any shipping-related questions, feel free to contact us:

📧 [aurawear14@gmail.com]

Thank you for shopping with [Aura Wear].